Customer Service Executive

About This Role

SpiceJet Airlines – Customer Service Executive
Department: Customer Experience
📋 Job Overview
Front-line passenger support at airports handling queries, complaints, and special assistance.
🧑✈️ Key Responsibilities
• Assist passengers at information desks
• Handle flight delays, cancellations, rebooking
• Process refund and compensation requests
• Assist unaccompanied minors and special needs passengers
• Manage lost baggage claims and tracing
• Handle VIP and premium passenger services
🎓 Qualifications
• Graduate, Good English/Hindi, Computer literate
💰 Salary: ₹18,000 – ₹32,000 per month

Requirements

• Graduate / Post Graduate degree from a recognized university.
• Relevant experience in SpiceJet Airlines sector.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.